Program Issues

John M. Keigher Jul 12, 2012 02:57PM EDT

I used it and filmed three small videos this morning and now try to get into the program on my iphone and it will not launch. I do not get an error message it just wont run the app. I have turned off my phone and turned it back on.

1 Community Answers

Best Answer
Krisztina Matyi Jul 12, 2012 03:00PM EDT

I"m so sorry you're having trouble. Could you tell me what phone you are using and which version of the app you're running on? If you connect your phone to your computer, you can transfer your videos from your phone. After you do that, try deleting the app and reinstalling. Let me know if that helps.


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